ETM: Are there any new policies in place with the Corona Virus pandemic around? For example cancelation policies, booking policies, etc.
Scenario 1: If one person in the family is unhealthy (may or may not be due to the virus), will the whole group be turned away?
Anthony Kong: Not at the moment, but all guest must sign a health declaration upon checking in.
Scenario 2: What if guests of the hotel brings guests who are not registered into the hotel?
Anthony Kong: All guests are to go through temperature taking and recording process.