ETM: What safety measures have been put in place for guests to ensure their safety in areas where there usually are crowds such as the lobby, F&B outlets, entertainment areas, activity areas (gym, sauna, pool, games room, etc.), etc?
Peter Cheng: Our guests’ experience begins the moment they arrived at the Shahbandar Jetty in Kuala Terengganu. Unlike other destinations, we have our own fleet of ferries to cater to our guests. Safety measures such as temperature screening for guests, providing hand sanitizers, health declarations by guests, social distancing in ferry seating arrangements will be carried out.
Upon arrival at the island resort, temperature screening for guests will be carried out again. Hand sanitizers and floor markers for social distancing can be found at the lobby, restaurant entrance, and selected public areas. Our two main restaurants have a combined seating area of 13,300 square feet, allowing ample space for social distancing while dining. Our restaurants are well ventilated with fresh sea breeze.
Activities in the resort differs from what is offered in city hotels. We are just by the seaside with plenty of open space, lots of fresh air, and a long stretch of beach to stroll and relax.